12 July 2017

Unsuspend Not Working in WHM Based Web Hosting [Solved]


I am currently a web admin with WHM and cPanel based web server. Recently I faced an odd error : the unsuspend function not working in WHM. I have tried to suspend and unsuspend again the account, but the result is zero.

Apparently, there is an unknown error in WHM scripts or something about it. What I have finally done to solve the problem is by executing these commands through SSH :

1. Check the suspend status :

/scripts/suspendacct username -cek-

You will get an output that the account is apparently still suspended.

2. Unsuspend the account :
/scripts/unsuspendacct username

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